Toby Marshall has been appointed Director of Aftersales at Mitsubishi Motors in the UK, replacing Richard Weller who retired from the role at the end of March following a 27 year career with Mitsubishi.
Mr. Marshall, who took over the position on April 1 2020, has been with Mitsubishi Motors since 1998, having started in a sales analysis role and rising through the ranks to be appointed Sales and Marketing Director in 2009. In that role he oversaw the UK rollout of many Mitsubishi models including the UK’s most popular plug-in hybrid, the pioneering Mitsubishi Outlander PHEV and most recently the L200 Series 6.
Mr. Marshall was also responsible for the brand’s successful partnerships with England Rugby, Scottish Rugby and Channel 4, and he oversaw all of Mitsubishi Motors’ locally-produced advertising campaigns for the past decade.
As Director of Aftersales, Mr. Marshall is now responsible for Mitsubishi Motors’ parts and accessories supply; customer care department; the Mitsubishi Import Centre located in the Royal Portbury Docks as well as the Mitsubishi Special Vehicle Operations workshop, amongst other responsibilities.
Mr. Marshall commented: “Moving to the Aftersales Director role provides me with a fantastic opportunity to understand even more about the business, while also challenging me to find efficiencies and improvements in what is already a well-oiled machine. Coming to the role at this difficult time has already demonstrated what an amazing team of people I will be working with, so I cannot wait to really get stuck into my exciting new role when normal life resumes soon.
Mitsubishi Motors Managing Director Rob Lindley noted, “Toby has been a pivotal part of the senior management team for over a decade and his knowledge and experience will, I’m sure, give the aftersales team an extra edge in terms of competitiveness and performance. I have no doubt his leadership of the aftersales team will be every bit as accomplished and successful as his time in Sales and Marketing.”
A new Sales and Marketing Director, taking over the role vacated by Mr. Marshall, has been appointed and an announcement will be made in due course.
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ABOUT MITSUBISHI MOTORS
Mitsubishi Motors Corporation is a global automobile company based in Tokyo, Japan, with particular expertise in SUVs, pickup trucks, electric and plug-in hybrid electric vehicles. Since producing its first car more than a century ago, it has demonstrated an ambitious and often disruptive approach by developing new vehicle genres and pioneering cutting-edge technologies. Mitsubishi Motors’ brand strategy is expressed in its “Drive your Ambition” tagline, reflecting the personal drive and forward-looking attitude of the brand and its customers, underpinned by its continuous investment in innovative new technologies as well as attractive and authentic new vehicles for ambitious drivers all around the world.
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